FAQ

Frequently Asked Questions


How long does shipping take?

From our US Warehouse, expect 3–7 business days, processing time included.
For items shipped from our Overseas Warehouse, allow 5–12 business days, processing time included. 


What are the shipping costs?

We keep it simple with a flat rate of $5 for all items.


Can I track my order?

Yes! Tracking details are provided via email once your order ships. Please note that delays may occur due to customs clearance or holidays.


Can I return my order?

Returns are accepted within 7 days of delivery. Items must be unworn, with tags attached and in their original packaging. We currently do not offer exchanges.


Who pays for return shipping?

The customer is responsible for return shipping costs unless the item was damaged or incorrectly shipped.


What payment methods do you accept?

We accept multiple payment options including Visa, Mastercard, Diners Club, Discover, Google Pay, Apple Pay, and Shop Pay. Learn about Shop Pay installments


Can I cancel my order?

Yes you can! However, once an order has begun processing or has shipped, it cannot be canceled.